If you play Crimson Desert on Xbox and you have been waiting for your DLC pre-order bonus or your Twitch Drops rewards to finally land in your inventory, you still need a bit more patience. Pearl Abyss published a short notice on November 9, 2026 confirming that the problem is not solved yet.
What the notice says
The developers state that they are continuing to investigate the issue where Xbox users are unable to claim DLC pre-order bonuses or Twitch Drops rewards in-game. The problem was already listed in the Known Issues notice, so this is a status update rather than a fix.
- Affected platform: Xbox
- Affected rewards: DLC pre-order bonus and Twitch Drops rewards
- Current status: under investigation, no fix date announced
What it means for you
There is nothing you can do on your side right now. The rewards cannot be claimed in-game until Pearl Abyss ships a fix, and the notice does not mention any workaround, compensation or timeline. Keep an eye on the official notices and on our Crimson Desert news hub, where we cover every update as it appears.
Where to read more
We already covered the broader list of problems the team is tracking in our overview of the Known Issues notice. The DLC itself has its own history too – we wrote about the Charting the Unknown delay. And if you want to see what the recent patches actually fixed, start with the 2.04.08 patch notes.
FAQ
No. Pearl Abyss says it is still investigating the problem, and the notice from November 9, 2026 does not announce a fix.
DLC pre-order bonuses and Twitch Drops rewards that Xbox users are unable to claim in-game.
The notice specifically mentions XBOX users. No other platform is listed in the announcement.
The notice does not describe any workaround. You simply have to wait until the team resolves the issue.
Pearl Abyss has not given a date. The only information available is that the investigation is ongoing.